I created my family account. Why is it not activated?

For your account to be activated, you need to sign a consent form and complete a brief survey.

• Check the email you used to create your family account – you should have received an email from Iridescent/Hellosign. You will need to open that email, sign it, and submit it.
• You will also need to complete a brief pre-survey.

Watch this video for more detailed instructions on confirming your family account.